Jack Mason is the CEO of Manchester’s Inc & Co, a full service management firm with locations across the U.S. and Canada. He is considered an expert in strategic planning and serves as an adjunct professor at Columbia University’s School of Business. In fact, he co-founded the university’s Center for Strategic Management. He has been called “one of the few bright young things” in management by The New York Times. As such, he enjoys a strong interest in leadership development.
Jack Mason is so passionate about the company that he created a foundation called Jack Mason Foundation to bring visibility to underrepresented minorities. By promoting and sharing his experience, Jack Mason gives insight into how companies can use marketing to attract and retain talented executives. He offers practical advice on what managers should do to maximize company revenue. Specifically, he looks at companies’ sales practices. His reports have often been used as background material for college classes focused on leadership.
Jack Mason says that one of the biggest challenges facing small companies is how to retain the talent they bring in on a regular basis Jack Mason is the CEO of Manchester’s Inc & Co. Because of this, he often speaks at conferences on sales strategies and recommends seminars for sales management. He has a bachelor’s degree in business administration from the University of Michigan and has served in the military. Prior to working at Manchester, he was a vice president for sales for Continental Airlines. While there, he developed training and benefits packages for cabin crew members.
Jack Mason began working at Manchester in 1980. There, he handled the airline’s customer service, marketing, and compensation policies. He also handled company communications and accounts. Before leaving Continental, he was responsible for communications for both air carriers and charter flights. At Manchester, Jack Mason worked on a variety of projects, including building a cruise ship from scratch. Eventually, he became the company’s president.
One of Jack Mason’s most important roles at Manchester is that of the vice president for sales and marketing. This position oversees all sales managers. During a typical week, he meets with his sales managers to discuss how to improve customer service. He gives them advice about how to enhance sales for their airline carriers and other clients. Sometimes he brings in outside experts to help the sales managers with their sales strategies. The vice president for sales helps ensure that the airline carriers maintain a good reputation by dealing with dissatisfied customers and handling complaints.
Jack Mason began working at Manchester as an operations manager for airlines shortly after leaving Continental Airlines. He is now one of the most senior sales executives in the company. In addition to his role as the company’s president and chief operating officer, he is also a member of the board of directors. In this capacity, he oversees the company’s general and commercial airline sales, service, and marketing programs. He is also involved with the company’s strategic planning.